Dealing with Disaster
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There can be no one ideal response to disaster - the response will vary just as the nature and effects of the disaster will vary. The purpose of this document is to assist those involved in the preparation for and response to disasters. It offers advice on good practice based on the experience of those who have had to handle disasters in the past. The guidance is designed to show any who might be involved how they can fit into the overall disaster response. It is intended to supplement and not to replace existing "single-service" guidance on disaster preparedness and response which is available within many organizations.
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All deliveries to the UK are free as standard, however we do have a number of options available in the checkout for next day delivery and Saturday delivery at an added cost.
The FASTEST way to get a refund or exchange for your item is to fill in the returns form within 30 days of receiving your goods. Once supplied with an RMA number goods must be returned complete with the manufacturers packaging and instructions in an un-damaged and re-saleable condition.
Please see our full refund policy for more info on how to return goods.