Estimated Despatch Dates

When placing an order, we will provide you with an estimated despatch date for your order. Please see the options below for more information about our estimated despatch dates:

FREE Standard 2-4 Working Day Delivery (UK orders only)
If all the items in your shopping cart are in stock we aim to despatch your order within 1 working day (in most cases, if your order is placed by 4.30pm it will be despatched the same day).

Timed Deliveries (UK orders only)
If all the items in your shopping cart are in stock and you specify a timed delivery such as 24 hour and your order is placed before 4.30pm on a working day, we will despatch your order on the same working day. If you specify a timed delivery and your order is placed after 4.30pm your order will be despatched on the following working day.

Out of Stock Items
If your shopping cart contains an item that is out of stock, we will provide you with an estimated date of despatch for your complete order before you place your order. As standard, we do not part-ship orders however, if you would like any items that are in stock at the point you place your order part-despatching, please request a part-despatch by stating this in the special instructions during the checkout process.

International Orders
If your order does not qualify for our standard delivery options as it is being delivered overseas, we will contact you regarding your carriage charge. Once payment has been received we will then be able to despatch your order as per the estimated date of despatch you are provided. 

Exceptional Circumstances
Although we endeavour to provide accurate information, there may be instances where items take longer to arrive in stock than we anticpated. In these instances, we will contact you as soon as we receive the information from our suppliers or if we approach the estimated date of despatch and the item hasn't arrived in stock yet. If your order is being delivered overseas, any time that is taken to receive payment for carriage charges is not included within our estimated despatch dates.

Don't forget...

As part of our stock promise, if we do not have an item in stock at the time you place your order we will give you 10% OFF that item!
Click here to find out more about our stock promise

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