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Jane's "Crisis Communications Handbook" is the 'must have' resource for all organisations that could confront any type of crisis - natural disaster, terrorism, workplace violence or mass-casualty transportation accidents. The handbook provides detailed crisis communications procedures with expert input from crisis beat reporters and emergency responders, in the public and private sectors. Whether your official title is Public Information Officer, or you are just assuming that role in a crisis, Jane's "Crisis Communications Handbook" guides you through interacting with stakeholders, working with the media to inform, direct and calm the public, and also outlines how to establish an effective crisis communications team.
All deliveries to the UK are free as standard, however, we do have a number of options available in the checkout for next day delivery and Saturday delivery at an added cost.
The FASTEST way to get a refund or exchange for your item is to fill in the returns form within 30 days of receiving your goods. Once supplied with an RMA number goods must be returned complete with the manufacturers packaging and instructions in an un-damaged and re-saleable condition.
Please Note: We are not currently accepting returns on any PPE. This includes; Face Masks, Face Visors, Hand Gels, Disinfectant Wipes, Disposable Gloves, Coveralls, Overalls & Aprons. For more information please visit our COVID-19 information page here
Please see our full refund policy for more info on how to return goods.